Browse the Questions We Hear Most
We put this FAQ together from the real questions our Bangladesh account holders send in. Whether you're sorting out a first deposit via Nagad, checking why a Rocket transfer is pending, or figuring out how to get back into your account on a new phone — the answers here cover the full account journey. Each section below focuses on one topic so
you can jump straight to what you need. If your question isn't here, our support team is reachable directly and can walk you through anything account-specific. Players in Dhaka and across Bangladesh use the same wallet flow: open your bKash, Nagad, or Rocket app, send to the number shown in your deposit screen, confirm with your PIN, and the balance appears in
your account. That process is the same whether you're on a browser or the mobile site.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Recovery